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About our privacy policy

We only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Indy lashes. The starting date for the validity of these conditions is 25/11/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain how we store the data, how we protect it against misuse and what rights you have with regard to the personal data you provide.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online store software

Shopify
Our webshop has been developed with software from Shopify. All confirmation emails you receive from our website and web forms are sent through Shopify 's servers. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to the data to provide us with (technical) support, they will never use this data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service.

Web hosting

Hostnet
We purchase web hosting and e-mail services from Hostnet. Hostnet processes personal data on our behalf and does not use this data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Hostnet has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Hostnet is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists

Mailchimp
Our website uses Mailchimp, a third party that handles the sending of newsletters. Mailchimp will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website is the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. Your personal data is stored securely by Maichimp. Mailchimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. Mailchimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

Hostnet
We use the services of Hostnet for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Hostnet has no access to our mailbox and we treat all our e-mail traffic confidentially.

payment processors

Shopify payments
We use Shopify payments to handle (part of) the payments in our webshop. Shopify payments processes your name, address and residence details, as well as payment details such as your bank account or credit card number. Shopify payments has taken appropriate technical and organizational measures to protect this personal data. Shopify payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties only in that context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify payments 's services for which they engage third parties. Shopify payments does not store data longer than permitted by law.

Shipping and logistics

MyParcel

If you place an order with us, it is our job to have your package delivered to your home. We use the services of MyParcel to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel. MyParcel only uses this data for the purpose of executing the agreement. In the event that MyParcel engages subcontractors, MyParcel will also make your data available to these parties.

Purpose of data processing

General purpose of the processing

We only use your data for our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask for explicit permission for this. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us, or an oath, or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, Indy lashes can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share this data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to client profiles and documents that we have produced in response to your assignment.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

In principle, to prevent abuse, we only send copies and copies of your data to your known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.

You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will receive a response to the request within 30 days. If this request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will receive a response to this request within 30 days. If the request is granted, we will send a confirmation to the e-mail address known to us that the data has been adjusted.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will receive a response to the request within 30 days. If this request is granted, we will send a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to the request within 30 days. If this request is granted, we will send copies or copies of all data that we have processed or processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Indy lashes . If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will provide copies and/or copies of data that we process or have processed and then permanently suspend the processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Indy lash cookies

Cookies are small text files that are stored in your computer's memory. They cannot damage your computer or files. In certain cases, cookies are automatically deleted when you close the browser, in other cases, these cookies are stored longer for a subsequent visit. Cookies are primarily used to help you surf through preferences and settings by keeping track of them, and cookies also give advertisers and website owners insight into your interests. You can enable or disable cookies at www.youronlinechoices.eu/nl . You can also indicate which companies are and are not allowed to record your surfing behavior.

Third Party Cookies

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Changes to the Privacy Policy

We always reserve the right to change our privacy policy. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details

India lashes
Forest road 4
3651 LV Woerdense Verlaat
The Netherlands

phone 0634544292
e-mail info@indylashes.nl

Contact person for privacy matters

Indie Jacobs